Refund and Returns Policy

Thank you for purchasing directly from my store. Please review this policy carefully before placing your order.

Ebooks (Digital Downloads)

All ebook sales are final and non-refundable.

Once your purchase is complete, you will receive your ebook through BookFunnel, an authorized ebook delivery service. You are responsible for downloading and saving the files to your preferred reading device.

⚠ Technical Support:

If you experience download issues or have difficulty accessing your ebook, please contact BookFunnel support directly at help@bookfunnel.com. BookFunnel will assist you with delivery-related concerns.

Please note:

• Refunds will not be issued for reasons such as accidental purchases, failure to download, device incompatibility, or dissatisfaction with the content.

• You are responsible for verifying the file format (ePub, Mobi, PDF, etc.) works with your device before purchase.

Print Books

All print book orders are final and non-refundable.

Print books are manufactured and shipped by BookVault specifically for your order. As a result, I cannot accept returns, exchanges, or cancellations once the order has been placed.

I will only offer a replacement if:

• The book arrives with significant damage during shipping, or

• There is a printing defect that renders the book unreadable.

To request a replacement:

1. Contact me within 7 calendar days of delivery.

2. Include your order number and clear photographs showing the damage or defect.

3. I will verify the issue and, if eligible, arrange for a replacement at no extra charge.

Please be aware:

• Minor cosmetic flaws (small scuffs, slight color variations, or printing tolerances) are common in print-on-demand manufacturing and are not considered defects.

• I am not responsible for shipping delays, lost packages, or customs fees.

• Orders placed with incorrect shipping information are the responsibility of the customer.

By completing your purchase, you agree to these terms.

If you have any questions, please contact me before ordering: camy@camytang.com